I'm curious, why start with us and why not start with asking Matrox?
We actually
Started with Ubisoft. I have revised my initial post on the home page as I did take too harsh of a tone in general. I was rushed this morning and was trying to get a post before I had to run out the door. I should have taken some time to collect my thoughts and then post.
For that, I apologize.
However, there is really nothing for Matrox to do. If a game supports the resolution (i.e., 3840x1024 and 5040x1050), then the TH2Go will work. I do think the issue lies with Ubisoft. It is evident they are putting in a specific check to only enable on Eyefinity, rather than any multi-monitor environment.
I have been in touch with my contacts at ATI throughout the day. Ubisoft implemented this code on their own, and has just submitted it for validation with ATI. Once they get a look at the code, they will tie back out with us. I have also talked with Kyle from HardOCP as well, and I know he is working with his contacts.
So, let's all (myself included) take a breather. I could have handled this better, and those missteps reflect less than favorably on the WSGF and me. Let's give everyone the benefit of the doubt until we see what is in the code.