Kaash wrote:
I just got my stand in Yesterday and got it all setup. I'm using 3 ASUS VG278HE 27" and a Dell U2410 24inch in 3x1. I have a slight problem though. The Left monitor is nice and flush with the center however the right monitor is 1/2 inch lower than the center. I have adjusted the knob adjustment to the highest setting and its still 1/2 inch to low. There is noticeable drop on the support arm on the right side that the left does not have. Any advice would be greatly appreciated. Thanks in advance
v/r
Kaash
Kaash,
Sorry for this issue. Every so often a bar comes out that isn't perfect. It may be that the hinges/joints are not all properly tightened (rare), or that the pole clamp wasn't set perfectly flat, or that possible the holes drilled for the hinges were not done perfectly (most likely).
You can first try to take the monitors off and make sure all the bolts on the hinges are tightened. Another option would be for me to send you an adjustable pivot to use in the bottom middle. This should allow you to even everything out. Last option is for me to replace the bar for you.
In my shipment confirmation, I had provided my email so that you could contact me directly if there were issues. That's the easiest and quickest way to communicate. I will send you and email, and we can chat there.
Thanks,
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