I caught a bit of Ken Levine on a
podcast talking about various things including the development of Bioshock. I thought that his comments about play testing, and also about some of the reactions to the game were particularly interesting:
"And it's kind of hard to speak of Bioshock without getting very--you know, like it was something--we spent 4 years making that game and that's a very long time, and to go through shipping a game, and I had not worked that hard on shipping a game since System Shock 2, and it's just--you just--you're there 18 hours a day and you go through--we focus tested it so much and people hated it for so long, and we got people to love it....and it was so much work, and so much love...."
"I experienced the loving caress and the angry backhand of the gaming community...You had some people with some very reasonable complaints who couldn't play the game because we had some problems...You can blame me, and you can blame--there were people who maybe screwed some things up--it wasn't by intention. And then you have sort of a level of vitriol in terms of some things, some other issues which weren't like objective screw-ups like that--like the widescreen issues for instance--that when they weren't resolved by three hours after launch--and I'm being literal here...literally 3 hours--people were after people's scalps, and I think that to some degree that may end up being counterproductive. But I understand, games are expensive, and people spend a lot of money on them....Part of the fun is participating in things, and for some people part of that fun is kicking the shit out of people online. Hey, I get paid a fair amount of money, people want to kick the shit out of me, you know, more power to them, I don't know if at the end of the day it's productive, I don't know if it means better games, but if it means some fun for them, I guess they're entitled to that if they've paid for the game."